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Accessibility Statement

At The Velvet Hours, we are committed to ensuring that our website and community spaces are accessible to all individuals, regardless of ability, device, or technology. We believe that everyone should be able to experience the calm, beauty, and connection that our society seeks to cultivate.

 

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Our Commitment

 

We are continually working to improve the accessibility and usability of our website, guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines help make web content more accessible for people with disabilities and more user-friendly for everyone.​

 

Measures We Take

 

To ensure accessibility, we:

 

  • Use clear and consistent navigation throughout the site.

  • Maintain readable font sizes and strong colour contrast.

  • Provide descriptive alt text for images and media.

  • Ensure all interactive elements are accessible by keyboard.

  • Use headings, labels, and landmarks to aid screen reader navigation.

  • Test our site regularly to identify and address potential barriers.​

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Members-Only Areas

 

We strive to make our members-only sections as accessible as our public pages. Logged-in areas, event sign-ups, and community resources are designed to function smoothly with assistive technologies.

 

If you encounter difficulty accessing any member content, please reach out to us — we are committed to providing alternative formats or personal assistance when needed.

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Ongoing Effort

 

Accessibility is an ongoing process. We regularly review feedback, test updates, and refine our design to reflect evolving standards and our community’s needs.

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Feedback

 

We welcome feedback from all visitors and members. If you encounter an accessibility issue or have suggestions for improvement, please contact us:

 

Email: [insert contact email]

Subject line: “Accessibility Feedback”

 

We aim to respond to all accessibility-related queries within 5 business days.

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Third-Party Content

 

Some areas of our site may include third-party integrations (such as event forms, embedded videos, or external links). While we cannot control the accessibility of external content, we choose partners and platforms that share our commitment to inclusivity.​

 

Our Vision

 

The Velvet Hours was created as a space of warmth, presence, and belonging. Accessibility is not only a legal or technical matter to us — it is a reflection of our core values: grace, respect, and the belief that beauty should be open to all.

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